Privacy Policy at pb77

Our Privacy Commitments

Information We Collect

pb77 collects personal information for the purpose of operating a safe, compliant, and high-quality gaming platform for players in Bangladesh and beyond. We collect information in several ways: directly from you when you register, from your use of our platform, and through automated technologies such as cookies. The categories of information we collect are described below.

Account Registration Data

When you create an account on pb77, we ask you to provide the following information so we can verify your identity and comply with responsible gaming obligations:

• Full legal name and date of birth (to confirm you are 21 or older)
• Email address for account verification and communications
• Mobile phone number for two-factor authentication and support
• Residential address (city, district, Bangladesh)
• Government-issued identification document number for KYC verification

Transaction and Activity Data

When you deposit, play games, place bets, or withdraw funds on pb77, we record the following transaction information:

• Deposit and withdrawal amounts, dates, and payment method references (e.g., bKash, Nagad, Rocket transaction IDs)
• Game history, bet amounts, and outcomes for all casino, slots, and cricket betting activity
• Bonus and promotion usage, wagering requirement completion records

Technical and Device Data

Our platform automatically collects certain technical information when you visit or use pb77. This includes your IP address, browser type and version, device type (mobile or desktop), operating system, pages visited, session duration, and referring URLs. This data is used solely to improve platform performance, detect fraud, and ensure a secure gaming environment for all players. We do not use this data to personally identify you beyond what is necessary for security purposes.

How We Use Your Information

pb77 uses the personal information we collect for specific, legitimate purposes that are necessary to operate our platform and serve our players in Bangladesh. We do not use your data for any purpose beyond what is described here without first seeking your consent. Our primary uses of your information include:

• Account creation, verification, and identity confirmation to meet responsible gaming and age-restriction requirements (21+ only)
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods
• Providing customer support and responding to your inquiries, complaints, or account-related requests
• Sending you important account notifications, security alerts, and transactional emails
• Detecting, investigating, and preventing fraudulent transactions, account abuse, and other illegal activities
• Improving our platform's features, game offerings, and user experience based on aggregated, anonymized usage data

Where we rely on your consent for a particular data use (such as marketing emails), you have the right to withdraw that consent at any time by contacting our support team. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

How We Share Your Information

pb77 does not sell, rent, or trade your personal data. We may share your information in limited, specific circumstances as described below. In every case, we require third parties to handle your data with the same level of care and security that we apply ourselves.

• Payment processors: When you deposit or withdraw funds, we share the minimum necessary transaction data with payment partners such as bKash, Nagad, and Rocket to complete your transaction securely.
• Game providers: Approved software and content providers (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi) may receive session identifiers necessary to deliver their games on our platform.
• Legal and regulatory authorities: We may disclose personal information if required by applicable law, court order, or government authority to do so.
• Fraud prevention services: Aggregated or anonymized data may be shared with anti-fraud and security service providers to protect pb77 and its players.

We do not share your information with advertising networks, social media platforms, or data brokers. If a merger, acquisition, or sale of all or part of pb77's assets occurs, you will be notified before your personal data is transferred or becomes subject to a different privacy policy.

Cookies and Tracking Technologies

pb77 uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and ensure the platform works correctly across sessions. Below is a summary of the types of cookies we use and how you can manage them.

Essential Cookies

These cookies are strictly necessary for the website to function. They allow you to navigate pb77, log into your account, maintain your session, and use core features such as making deposits and playing games. Without these cookies, the services you request cannot be provided. Essential cookies do not require your consent and cannot be disabled.

Analytics Cookies

We use analytics cookies to understand how players interact with pb77 — which pages are most visited, how long users stay on certain sections, and where improvements can be made. This data is collected in aggregate and anonymized form; it is never tied to an individual user's identity. Analytics information helps us improve game selection, load performance, and overall site quality.

Managing Your Cookie Preferences

You can control and delete cookies through your web browser settings at any time. Most modern browsers allow you to refuse new cookies, delete existing cookies, and receive alerts when a new cookie is set. Please note that disabling essential cookies may prevent you from using certain features of pb77. For specific guidance on managing cookies in your browser, refer to your browser's help documentation.

Data Security

pb77 takes the security of your personal information seriously. We implement a comprehensive set of technical and organisational measures designed to protect your data from unauthorised access, accidental loss, alteration, or disclosure. Our security infrastructure includes SSL/TLS encryption for all data transmissions, firewalled and access-controlled servers, regular security audits, and strict internal data-handling policies.

Access to personal data within pb77 is limited to employees and contractors who need it to perform their specific job functions. All staff with access to personal data are bound by confidentiality obligations and receive regular training on data protection best practices. We never store payment card numbers or mobile banking PINs on our own servers; these are handled exclusively by our payment processor partners.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the unlikely event of a data breach that is likely to result in a risk to your rights and freedoms, pb77 will notify affected users without undue delay and take immediate steps to contain the breach and prevent further unauthorised access.

Data Retention

pb77 retains your personal information only for as long as it is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable legal, regulatory, or accounting obligations. For active accounts, we retain all account and transaction data for the duration of the account's activity plus a minimum of five years after closure to comply with anti-money laundering and financial record-keeping requirements.

When data is no longer required, we securely delete or anonymize it. We do not retain personal data in identifiable form beyond what is legally required or operationally necessary. If you request deletion of your account, we will honour that request subject to applicable legal retention obligations.

Your Privacy Rights

As a user of pb77, you have the following rights in relation to your personal data. You may exercise any of these rights at any time by contacting our support team at [email protected]. We will respond to all valid requests within a reasonable timeframe.

• Right of Access: You may request a copy of the personal data pb77 holds about you at any time.
• Right of Rectification: If any personal data we hold is inaccurate or incomplete, you have the right to request correction.
• Right to Erasure: Subject to our legal retention obligations, you may request that we delete your personal data.
• Right to Object: You have the right to object to certain uses of your personal data, including direct marketing communications.
• Right to Data Portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format.

Please note that exercising certain rights (such as erasure) may affect your ability to use pb77's services. Where this is the case, we will inform you before proceeding with your request. We will never unfairly penalise you for exercising your legitimate privacy rights.

Third-Party Payment Processors

pb77 works with trusted payment processors operating in Bangladesh, including bKash, Nagad, Rocket, and Upay, to facilitate fast and secure financial transactions. When you initiate a payment, you are also subject to the privacy policies and terms of service of the relevant payment provider. pb77 does not store your mobile banking credentials, mobile banking PIN, or payment card data on our own servers. All payment data is transmitted directly and securely between you and the payment provider using encrypted channels.

We recommend reviewing the privacy policies of bKash, Nagad, Rocket, and any other payment provider you use in connection with pb77, as their data practices are governed by their own policies and are outside pb77's control. We partner only with established, reputable payment providers that maintain their own security standards appropriate to the Bangladeshi financial services environment.

Children's Privacy

pb77 is strictly an adult platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21. If you are under 21, you must not use pb77's platform, register an account, or attempt to make any financial transaction on our site.

If we become aware that we have inadvertently collected personal data from a user who is under 21, we will take immediate steps to delete that information from our records and close the associated account. If you believe a minor has registered on pb77, please contact us immediately at [email protected] so we can investigate and act accordingly.

Changes to This Privacy Policy

pb77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes to this policy, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email. Your continued use of pb77's services after any changes are posted constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how pb77 protects your personal information. If you do not agree with any material change to this policy, you have the right to close your account and request deletion of your personal data by contacting our support team.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way pb77 handles your personal data, please contact our dedicated support team. We aim to respond to all privacy-related enquiries within 5 business days.

Email: [email protected] — Please include your registered account username and a clear description of your request so we can assist you efficiently.